FAQ

  • Q: Where is Prime Bathrooms located?

    A: Prime Bathrooms is conveniently located at 863 Ecclesall Road, S11 8TJ.

    Once you have turned off Ecclesall Road, you will see the Co-op cark park on your left, continue past this using the road veering right, past the nail bar & office block - you will then see us!

    Free parking is available directly in front of the showroom. Please only use bays in front of our windows signposted ‘Prime Bathrooms’.

  • Q: What are Prime Bathrooms' business hours?

    A: Our showroom is open from 9:00am to 4:00pm Monday - Friday. Feel free to drop by during these hours to look around our beautiful displays, our expert team will be happy to assist you. For full bathroom quotes or designs we kindly request that you book an appointment. If you are unavailable during our opening hours please give us a call on 0114 492 0234 as we may be able to see you outside of these times.

  • Q: Do I need an appointment to visit the showroom?

    A: While appointments are not required to look at the displays in our showroom, we highly recommend scheduling one to ensure that a dedicated member of our team can assist you personally. You can book an appointment through our website or by calling us on 0114 492 0234. For more information on our appointment process please visit our ‘Appointment Process & What to Expect’ page.

  • Q: What types of products does Prime Bathrooms offer?

    A: Prime Bathrooms offers a wide range of bathroom fixtures and accessories, including tiles, furniture, taps, sanitaryware, showers, bathtubs and more. We carry products from top brands known for quality and durability and have a variety of styles and colours to choose from.

  • Q: Can I purchase products directly from the showroom?

    A: Yes, you can purchase products directly from our showroom. Our team will assist you with product selection, and we can arrange delivery and installation services if needed.

  • Q: Are your products covered by warranties?

    A: Yes, most of our products come with manufacturer warranties. The duration and terms of the warranties vary by product and by brand. Our team can provide you with detailed warranty information for the specific items you choose.

  • Q: Does Prime Bathrooms offer installation services?

    We don’t offer an installation service ourselves, however, we have excellent relationships with a number of local installers who we work with regularly. If you have an installer already you are therefore welcome to work with them. If not, we are happy to put you in contact with installers we feel would be right for your job, these installers will visit and provide their own quote and timescale, giving you the flexibility to work with an installer of your choice. We are happy to communicate with your installer so that everybody is working efficiently together.

  • Q: Can Prime Bathrooms help with bathroom design?

    A: Absolutely! Our knowledgeable staff can assist you in designing your dream bathroom with our 3D design software. We offer expert advice on layout, color schemes, and product selection to create a cohesive and functional space. Please use our easy online diary booking tool to book a time that works for you, or give us a call.

  • Q: What is the delivery time for products?

    A: Delivery times vary based on product availability and your location, however, on average we request 3-4 weeks notice for a full bathroom suite, for some orders this may be quicker. Our team will provide you with estimated delivery times when you place your order.